our policy
The following explains everything you need to know about the personal data that you supply and we hold, how we use the data, and how you stand legally on our using information provided by you.
The only data we collect is that provided by you on our Contact form. From time to time, we may also collect information on special input forms regarding our Special Offers or Promotions. We do not use any hidden scripts to obtain information about you such as the browser or operating system you are using, or where you are connecting from. If at any time we need to know any other information, we guarantee to ask you first!
We need to know your name, telephone number and e-mail address so that your enquiry can be actioned. All mandatory fields are marked with an asterisk (*).
We ask for your telephone number so that we can contact you urgently if we require further information. Occasionally we ask you to e-mail us with your opinion on a particular subject, and may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to net-results. This software does not enable us to capture any personally identifying information.
We do not share any data provided by you with anyone else. All data provided remains within the net-results database, and is not accessible to anyone other than our staff.
Changing data you provide
If at any time you need to change the data you provide us with, you can contact us by e-mail, telephone, fax or letter to correct the data you originally provided.
You can use this website without providing us with any personal information. Apart from any online services which might be offered from time to time, no details are mandatory and should you choose not to provide them, the quality of service will be unaffected.
The Grocer at Edgbaston seeks to maintain standards and uphold good practice in accordance with the Data Protection Act 1998.